Service Pick-up and Delivery

How It Works

Scheduling

Scheduling an appointment is simple. You can book online, straight from your Ford Pass App, or contact our us directly. While scheduling, just let our friendly staff know that you would like to utilize our pick-up and delivery service.

Vehicle Pick-up

On the scheduled day, one of our professional drivers will arrive at your specified location, whether it's your home, office, or any other convenient address. They will carefully inspect your vehicle, noting any pre-existing damage and record the mileage.

Service and Maintenance

Our highly skilled Ford certified technicians will perform the required maintenance or repairs on your vehicle, following the manufacturer's guidelines, and using genuine Ford parts. We are committed to providing top-notch service, and to keep your vehicle running smoothly.

Vehicle Delivery

Once the service and quality checks are complete, our driver will deliver your vehicle back to your preferred location. They will provide you with an itemized invoice detailing the work done and any additional recommendations from our technicians.

Payment

We offer online payment for any work performed at Koch Ford, ask your service advisor or appointment coordinator for details.

With Koch Ford's pick-up and delivery service, you can save time and effort while still ensuring that your vehicle receives expert care. We strive to provide exceptional customer service at every step of this process. We want to ensure that your trust and satisfaction are well placed in us.

Contact our service department today to schedule an appointment and take advantage of our pick-up and delivery service for your vehicle. At Koch Ford, we're dedicated to making your automotive experience as convenient and enjoyable as possible.