How It Works
Scheduling
Scheduling an appointment is simple. You can book online, straight from your Ford Pass App,
or contact our us directly. While scheduling, just let our friendly staff know that you
would like to utilize our pick-up and delivery service.
Vehicle Pick-up
On the scheduled day, one of our professional drivers will arrive at your specified
location, whether it's your home, office, or any other convenient address. They will
carefully inspect your vehicle, noting any pre-existing damage and record the mileage.
Service and Maintenance
Our highly skilled Ford certified technicians will perform the required maintenance or
repairs on your vehicle, following the manufacturer's guidelines, and using genuine Ford
parts. We are committed to providing top-notch service, and to keep your vehicle running
smoothly.
Vehicle Delivery
Once the service and quality checks are complete, our driver will deliver your vehicle back
to your preferred location. They will provide you with an itemized invoice detailing the
work done and any additional recommendations from our technicians.
Payment
We offer online payment for any work performed at Koch Ford, ask your service advisor
or appointment coordinator for details.
With Koch Ford's pick-up and delivery service, you can save time and effort while
still ensuring that your vehicle receives expert care. We strive to provide exceptional
customer service at every step of this process. We want to ensure that your trust and
satisfaction are well placed in us.
Contact our service department today to schedule an appointment and take advantage of our
pick-up and delivery service for your vehicle. At Koch Ford, we're dedicated to making
your automotive experience as convenient and enjoyable as possible.
